Support Masters was founded in 2023 as a Server Management Company by Mr. Atef A, a dedicated system administrator and technology enthusiast. He collaborated with four others to establish a customer-centric support-based venture.

Within the first year, the company achieved a significant milestone by serving 100 clients, and over the past decade, it has successfully assisted more than 3,000 clients. In 2024, we expanded rapidly, growing into a 60-member team and implementing an internal hierarchical model. With a solid client base and a decade of experience in Cloud Infrastructure management, we diversified our expertise to include DevOps, CI/CD Pipeline Building, IT and Management Consulting, Application and Website Development, Design, and Project Management.

Today, Support Masters stands as one of the leading full-service IT companies in USA, partnering with major cloud providers such as AWS, Google Cloud, Microsoft, Digital Ocean, and Zoho.

The senior team members, many of whom have been with the company since its inception, serve as the bedrock of Support Masters. Their combined 100+ years of experience, strategic long-term training, and frequent brainstorming sessions empower our trainees and junior team members to develop the same skills and potential as their seasoned counterparts. This ensures that we remain agile and responsive to industry changes and demands.

Our commitment to industry-leading security practices, redundant systems, and failover tools creates an optimal environment for seamless, uninterrupted service delivery 24/7, 365 days a year. Surprisingly, our physical office has never been closed.